Business Administration Apprenticeship

  • fulltime
  • Middlesbrough, TS9
  • GBP 12000.0 to 0.0 Annum

You will support the Logistics Planning team in sourcing, booking, scheduling and planning trucking resource across a specified area or region from approved hauliers, in budget, and with a principal focus on customer service.

Job description:

  • Manage job status updates including, haulage confirmations, times and weights, additional costs, documentation and any other necessary updates .
  • Assist with invoice processing of the trucking supplier base and with your team, ensure all invoices are actioned within the required timeframe.
  • Highlight to customer service and pricing teams any incorrect price information held by the company.
  • Support Truck Planners in the creation and sharing of supplier instructions for, but not limited to, trucking, tank-cleaning and product heating.
  • Identify and book, in a timely manner, loading and delivery slots.
  • Liaise closely and positively with the Customer Service Teams regarding customer requirements, changes, challenges and delays.
  • Assist the Truck Planners by fielding questions from suppliers (via phone and email) and sourcing and providing the required details.

Desired skills and personal qualities

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative


  • GCSE or equivalent English (Grade 4) desirable
  • GCSE or equivalent Maths (Grade 4) desirable

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

What is the expected career progression after this apprenticeship?

  • Possibility of a full-time position upon the completion of the apprenticeship.

Job Types: Full-time, Apprenticeship

Salary: £12,000.00 per year


  • Monday to Friday

  • Administration
  • Advocating Change
  • Customer Service
  • strong IT skills
  • invoicing