Ready to step away from the tools but stay close to the technical detail?

This role is ideal for an experienced forklift engineer who wants to move away from full time hands on work while still using their technical knowledge every day. You will act as the main point of technical support for field engineers, helping resolve faults, diagnose issues, and keep jobs moving efficiently.

You will work closely with engineers, workshop leadership, and manufacturers to ensure technical problems are solved quickly and correctly.

Benefits

• Salary £40,000 to £48,000 depending on experience
• Full time, Monday to Friday role
• No weekend working
• Stable, long term position
• Reduced physical workload compared to field engineering
• Opportunity to use technical knowledge in a support focused role

The Role

As a Technical Support Engineer, you will provide technical guidance to forklift engineers in the field. You will support fault finding, software issues, and complex diagnostics, while also helping to organise work and identify recurring technical problems.

Key Responsibilities

• Provide technical support to engineers by phone, email, and in person.
• Assist with fault finding, error codes, wiring diagrams, and diagnostics.
• Support engineers with service and diagnostic software.
• Work with the Workshop Manager to identify common faults and trends.
• Recommend fixes, improvements, or training based on recurring issues.
• Liaise with manufacturers when additional technical support is required.
• Occasionally attend customer sites to support complex or critical breakdowns.
• Help coordinate and organise engineering jobs where technical input is needed.

Skills & Experience

• Previous experience as a forklift engineer or similar plant equipment engineer.
• Strong understanding of electrics, hydraulics, and diagnostics.
• Confident reading wiring diagrams and interpreting error codes.
• Experience using service and diagnostic software.
• Strong problem solving ability and clear communication skills.
• Comfortable supporting engineers rather than carrying out full time repairs.
• Organised, calm under pressure, and practical in approach.

Why Join?

• Step into a less physically demanding role while staying technical.
• Become a key support figure for an engineering team.
• Use your experience to improve performance and reduce repeat faults.
• Stable weekday role with clear boundaries.

Venator Executive is a specialist recruitment consultancy that helps organisation build high performing sales, operations and finance teams. We are committed to connecting exceptional talent with outstanding opportunities. All applications will be treated with the utmost confidentiality.

Please note: While we aim to respond to all applications, due to the high volume of responses, only shortlisted candidates will be contacted. If you do not hear from us within 7 working days, please assume your application has not been successful on this occasion.

Venator Executive operates as an equal opportunity’s employer. We welcome applications from all individuals and encourage those from underrepresented groups to apply.