Technical Consultant
Oxfordshire + Client Site Visits
£40,000 – £50,000 + Benefits
3rd Line Experience Required

The Opportunity

Looking for a role where no two days are the same? Where you can tackle complex technical challenges, work closely with clients, and make a real impact?

A growing and highly respected IT solutions provider is expanding its technical team and is seeking a talented Technical Consultant to join their journey. You’ll support a diverse SME client base, helping to enhance, secure, and future-proof their IT environments.

The Role: Technical Consultant

This is a hands-on, high-impact position combining advanced support with project delivery:

• Deliver 3rd line support across a broad range of technologies (remote, phone & email)
• Troubleshoot and monitor live client environments
• Design and implement infrastructure improvements and technical projects
• Manage and maintain core systems (servers, networks, cloud, security)
• Take ownership of escalated issues through to resolution
• Work closely with third-party vendors and partners
• Maintain clear documentation and keep clients informed

About You

You’re a proactive problem-solver who enjoys variety and takes pride in delivering excellent service.

• Proven experience in a 3rd line support role, ideally within an MSP environment
• Strong communication skills – able to translate technical concepts clearly
• Self-motivated, organised, and comfortable managing your own workload
• Passionate about technology and continuous learning

Technical Skills

Experience in most of the following is highly desirable:

• Microsoft stack (Windows Server, Windows 10/11, Office 365, Azure/Entra)
• Active Directory, DNS, DHCP, networking fundamentals
• Virtualisation (VMware / Hyper-V)
• Cloud platforms (Azure, AWS)
• Exchange (on-prem & hybrid)
• Backup & disaster recovery (e.g. Veeam, Datto)
• Networking (LAN/WAN, firewalls, VLANs, Wi-Fi)
• Security tools & best practices (Defender, Intune, EDR, MFA)
• Storage solutions (SAN/NAS/DAS)
• Bonus: MacOS, iOS, Android

Why Apply?

• Join a supportive, close-knit team where your voice matters
• Gain exposure to a wide range of technologies and projects
• Ongoing training and career development opportunities
• Be part of a company that values both expertise and customer service

Apply now: kylie.richards@aztrum.com or call 0208 164 5912