Account Manager - Internal Sales

  • fulltime
  • Ipswich, IP6 0JZ
  • GBP 25000.0 to 30000.0 Annum

Our client is a leading provider of safety workwear and PPE. Due to growth they are now looking to add to the team with an experienced Account Manager , there is the option to work Hybrid/Remote with the requirement to travel to the Ipswich office once a month, there is some flexibility on the location, therefore we are seeking candidates situated in; Ipswich , Berkshire, West Surrey, Middlesex or Hampshire.

The purpose of the Account Manager role is to help the business continue to grow revenues profitability, primarily in the UK marketplace, by identifying, targeting and securing new business opportunities, and developing and growing a selected portfolio of existing client business in the SME sector.  The role will be 30% New Business focused, primarily lapsed customers / leads, with very little cold calling required, and 70% Account Management, there will be a high level of telephone activity within the role.


  • Responsibility for the development of allocated SME accounts, both current and lapsed
  • Qualification of leads generated by the website, inbound telephone calls, and other enquiries including engaging with customers or prospects by telephone.
  • Communication of The clients unique Customer Value Proposition  
  • Building the SME Customer base, and migrating existing Customers to the e-commerce platform
  • Recording all Sales and Customer Care activity on CRM.
  • Liaison with the Marketing team to grow the e-commerce function / online sales.
  • Performing other sales-related duties and activities as may reasonably be assigned by the Sales Director from time to time.


  • B2B sales experience is ESSENTIAL
  • A voracious, high-activity telephone sales professional, used to making high volumes of outbound calls every day to develop the business
  • Knowledge of Safety within the workplace would be beneficial
  • Confident communicator with proven account management background
  • Experience within a Manufacturing / Logistics company would be highly advantageous
  • cheerful, articulate and interested in people, both on the phone and in person.
  • Self-driven, results-oriented with a positive outlook, and a clear focus on quality,
    professionalism, Customer focus and business growth.
  • A natural forward planner who critically evaluates their own performance.
  • Highly competent organiser, with strong co-ordination and project management skills
  • High degree of emotional resilience, with an ability to work well under pressure, and to
  • A ‘can do’ attitude with an efficient approach to problem solving - Mature, credible,
    comfortable dealing with Customer & Supplier contacts up to Director level.
  • Well presented, organised and business-like.
  • Able to get on with others and be a team-player.
  • A flexible approach to working hours when working to deadlines
  • Spoken and written English to a high standard.
  • Educated to at least A-level standard 
  • Fluent in the use of PowerPoint, Excel, Word and Outlook as well as Salesforce or other suitable CRM experience
  • Able to understand profit and loss calculations and basic business finance, e.g. gross
    margin percentages and calculations,
  • Must be able to demonstrate an ability to manipulate spreadsheets to a basic calculation


  • 22 days holiday + bank holidays 
  • Pension 
  • Parking

Salary will be £25,000 - £30,000 p.a. DOE, with around £5000 OTE bonus ·(An uncapped commission scheme operates above the 100% OTE level)

To apply or find out more about this role, please call Sharna on 07412 428910 or email

  • Sales and Marketing