Senior Delivery Lead

Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on uplifting the way organisations build and manage their remote teams through great working relationships, trust, integrity, culture and hiring processes. Additional to this we are building our own technology product offerings. We strive to deliver the best outcomes for our customers, our partners and our people.

Job Summary:

Our Client is one of Australia’s leading payment gateways, specialising in the collection of payments for clients around Australia in industries such as Healthcare/Fitness, Childcare, Medical and many more and are looking for experienced  Delivery Lead who would love to join an exciting and growing team. 

This is a leadership position focused on implementing Agile practices, ensuring cross-departmental collaboration, and driving strategic delivery excellence. The Senior Delivery Lead will play a pivotal role in driving process improvements, ensuring high-quality delivery, and helping the organisation transition from its current Kanban framework to Agile Scrum practices.

Responsibilities:

Strategic Leadership & Cross-Functional Collaboration

·Lead planning and execution across multiple teams, ensuring alignment between engineering, product, operations, legal, compliance, and other departments.

·Act as the primary point of contact for coordinating efforts across all departments, ensuring smooth communication and alignment on project goals, timelines, and priorities.

·Collaborate with senior leadership (CEO, Head of Operations, Projects and Engineering) to define key business objectives and ensure project goals align with the overall company strategy.

·Manage cross-functional teams and ensure stakeholders from different departments legal, compliance, product, etc.) are actively involved and engaged in the delivery process.

Delivery Management & Execution

·Oversee and drive the execution of multiple high-priority projects, ensuring timely and successful delivery within scope, budget, and quality parameters.

·Lead the implementation of Agile Scrum practices within the organisation, transitioning from the current Kanban process and enhance operation Ways of Working.

·Ensure proper planning, resourcing, and risk management for all ongoing and upcoming projects, balancing both new system integrations and maintenance of legacy systems.

·Facilitate key Agile ceremonies (e.g., increments planning, Scrum of Scrums, sprint planning, daily stand-ups, refinement, retrospectives) to ensure organisation and teams remain on track and goals are met.

·Establish and monitor KPIs for project success, track progress, and provide regular updates to leadership and stakeholders through portfolio governance.

Collaboration with Legal, Compliance, and Other Departments

·Work closely with legal and compliance teams to ensure all projects comply with regulatory requirements and internal policies.

·Ensure that all technical and product releases meet security, compliance, and risk management standards.

·Facilitate ongoing communication between product teams and other departments (e.g., legal, compliance) to avoid roadblocks and ensure smooth project execution.

·Lead cross-functional workshops and meetings to resolve any interdepartmental dependencies or bottlenecks.

Process Improvement & Change Management

·Lead continuous improvement initiatives by assessing and refining delivery processes, focusing on enhancing efficiency, reducing waste, and improving team collaboration.

·Implement and enforce best practices for project delivery including strong testing protocols, automation (e.g., CI/CD), and change management processes.

·Drive the adoption of tools and platforms to enhance project tracking, reporting, and communication across departments.

·Help the organisation transition from Kanban to Scrum to better align with business objectives and improve project visibility.

Resource Management & Team Leadership

·Collaborate with department heads to identify resource needs and allocate resources effectively across projects.

·Mentor and guide project managers, product owners, and other delivery team members to enhance their delivery capabilities and career growth.

·Ensure that teams are properly resourced and supported, providing leadership and direction when needed.

Requirement:

Proven Experience:

• 5+ years of experience in a delivery lead, project management, or senior program management role, ideally within payments, fintech, or a related technical industry.
• Strong expertise in Agile methodologies (preferably with experience transitioning from Kanban to Scrum/Sprints).
• Proven ability to manage cross-functional teams, working across departments like engineering, product, legal, compliance, and operations.
• Experience in managing complex, multi-departmental projects, from planning through to execution and delivery

Technical Knowledge & Project Management Tools:

• Familiarity with modern tech stacks and tools, such as AWS, Terraform, GitHub, and CI/CD pipelines.
• Strong understanding of API development, system integrations, microservices, and backend technologies (.NET, PHP).
• Hands-on experience with project management tools like Jira (Agile boards, backlog management) and Confluence for documentation and collaboration.

Cross-Functional Collaboration:

• Exceptional interpersonal and communication skills, with the ability to collaborate with diverse teams, including legal and compliance, to ensure business, regulatory, and technical requirements are met.
• Experience working with legal, compliance, and risk management teams to ensure projects align with regulations and standards.

Leadership & Stakeholder Management:

• Ability to build strong relationships and manage expectations with internal stakeholders, including senior leadership, department heads, and key clients.
• Strong leadership and coaching skills, with a focus on guiding teams to achieve their best potential while maintaining a high standard of delivery.

Tech Stack:

• Primary: AWS, Terraform, GitHub
• Development: .NET (back end), PHP (CRM), Frontend technologies (UI/UX, Microservices)
• Project Management: Jira (Agile), Confluence
• CI/CD & Automation: DevOps, Git, Jenkins

Benefits:

•Flexibility in work hours and location, with a focus on managing energy rather than time.

•Access to online learning platforms and a budget for professional development

•A collaborative, no-silos environment, encouraging learning and growth across teams

•A dynamic social culture with team lunches, social events, and opportunities for creative input

•Private Health insurance.

If you possess the required skills and are eager to contribute to our team's success, We encourage you to apply for this exciting opportunity Apply now!