Business Development Account Manager

Northampton | Hybrid Working
£45,000 + Bonus + Commission

About the Opportunity

An established and growing managed technology solutions provider is looking for an ambitious Business Development Account Manager to join its Northampton-based team. This hybrid role is ideal for someone who enjoys developing long-term client relationships, identifying commercial opportunities, and delivering tailored technology solutions that help businesses operate more efficiently.

The company partners with organisations across a wide range of sectors, delivering a comprehensive portfolio of managed IT services, cloud solutions, cybersecurity, networking, connectivity, communications, and business technology support. With a strong focus on customer service and long-term partnerships, you'll play a key role in driving account growth while ensuring clients receive exceptional ongoing support.

Key Responsibilities

• Manage and develop a portfolio of existing B2B customer accounts.
• Identify and secure new business opportunities through proactive business development.
• Build trusted relationships with key decision-makers and become the primary point of contact.
• Understand customers' commercial objectives and recommend tailored managed IT and technology solutions.
• Prepare quotations, proposals, and service agreements.
• Negotiate pricing and commercial terms to maximise profitability.
• Maintain accurate CRM records and sales pipeline activity.
• Work closely with technical and operational teams to ensure a seamless customer experience.
• Monitor customer satisfaction, proactively resolve issues, and identify opportunities to upsell and cross-sell services.
• Achieve monthly and quarterly sales, revenue, and retention targets.
• Stay informed on market trends, emerging technologies, and competitor activity.

About You

• 2–3 years' experience in B2B account management, business development, or solution sales.
• A proven track record of growing customer accounts and generating new business.
• Excellent communication, presentation, and relationship-building skills.
• Strong commercial awareness with the ability to identify customer needs and provide consultative solutions.
• Highly organised with excellent time management skills.
• Experience using CRM systems and Microsoft Office.
• Self-motivated, target-driven, and able to work independently.
• Full UK driving licence preferred.

Desirable Experience

• Experience within Managed IT Services, MSP, telecommunications, cloud services, cybersecurity, or technology solutions.
• Knowledge of managed infrastructure, connectivity, networking, or business communications.
• Experience selling consultative, solution-based services.
• Exposure to managing high-value commercial accounts.

What's on Offer

• Uncapped bonus and commission structure.
• Hybrid working model.
• Clear career progression within a growing technology business.
• Ongoing training and professional development.
• Company pension scheme.
• Supportive, collaborative team environment.
• Opportunity to work with a business committed to delivering high-quality technology solutions and long-term customer partnerships.

Apply Now

For more information, contact Kylie on 02081645912 or email your CV to kylie.richards@aztrum.com