Does finding a job where you can help and be useful to people is one of your next international career goals? Are you someone proactive who likes to work independently? If you are ready to join an international retail leader offering a lot of growth opportunities, we would love to connect with you, let's talk about it!

Our client is a top retail company, and as part of their expansion, they’re looking for a motivated team player with a strong service mindset to support the Logistics & Transport team from their office in Barcelona.

Key Languages:

• Full professional level of English
• Full professional level of German

Main Responsibilities:

• Define Key Performance Indicators (KPIs) such as on-time delivery percentage, average transit time, percentage of lost or damaged shipments, shipment tracking accuracy, and load utilization efficiency
• Create performance dashboards to regularly track carrier performance against KPIs
• Ensure real-time visibility into shipments and status
• Build and maintain partnerships with carriers to ensure mutual goals are met
• Establish a structured process for managing and resolving carrier performance issues
• Collaborate with carriers to identify root causes of underperformance and implement corrective action
• Regularly review carrier performance data to identify trends and areas for improvement
• Organize weekly, monthly, and quarterly business reviews with carriers to discuss performance and improvement strategies

Core Skills/experience:

• 3-5 years of work experience in Logistics, Transport, Supply Chain or similar
• Strong understanding of KPIs and performance management in logistics
• Experience with reporting tools and Excel for analysis purposes
• Self-starter with a sense of urgency and persistence; inquisitive mindset
• A passion for continuous process improvements and analytics
• A strong affinity and experience with analytics, inquisitive mind
• Fluent in written and spoken English and a good level of German

What's on offer:

• International teams & exciting tasks
• Employee discount & Fitness Collaborations
• Training & Education
• Open corporate culture & Teamwork
• Hybrid remote work
• Cantina
• Workday flexibility

Our recruitment process?:

• Step 1: Interview with one of our Recruiters to get to know you better  
• Step 2: Interview with the Control Tower Manager 
• Step 3: Interview with the Human Resources