Excellent opportunity to join an established and growing consultancy. You will be responsible for leading a large residential and mixed-use portfolio, ensuring high standards of service delivery, compliance, and team performance.

This is a leadership role where you will have oversight of building safety, client relationships, and operational strategy across a diverse portfolio.

You will be responsible for:

• Leading the block and estate management function, setting strategy and service standards.
• Overseeing residential portfolios to ensure delivery in line with legislation, SLAs, and best practice.
• Managing building safety compliance (including fire risk, cladding remediation, and regulatory requirements).
• Leading client meetings including AGMs, board meetings, and site visits.
• Overseeing service charge budgets, financial reporting, and major works programmes.
• Driving operational improvements, systems, and processes across the team.
• Leading, mentoring, and developing a team of Property Managers.
• Supporting business growth, onboarding of new developments, and strategic initiatives.

To be considered you WILL:

• Have significant experience in block/ estate/ property management.
• Possess strong knowledge of relevant legislation (Landlord & Tenant Act, Building Safety Act, RICS Code).
• Have experience managing complex residential portfolios and stakeholder relationships.
• Demonstrate exposure to building safety and major works programmes (e.g. cladding or fire safety).
• Be commercially aware with strong financial and operational understanding. 
• Have excellent communication and client-facing skills.
• Preferably hold MRICS, FRICS, TPI, IRPM or equivalent professional qualification.
• Ideally have IOSH/ NEBOSH certification.

This is a hybrid role based in Norwich, offering a competitive salary. If you are an experienced leader looking for a strategic role within a growing business, please get in touch for a confidential discussion.