Key Account Manager - IT Security

Location: New Malden

Working arrangements: Hybrid (3 office/ 2 WFH)
Salary: £40,000 - £50,000 + OTE

A multi-award-winning UK managed service provider, cybersecurity, cloud storage, and IT solutions, is seeking a motivated Key Account Manager to grow existing accounts in the mid-market sector (200-5,000 users). There will be a requirement for new business, but this role is heavily focussed on account management with an 80/20 split in favour of existing business.

Key Responsibilities

• Sell a broad portfolio of IT solutions, including cybersecurity, cloud, and datacentre services.
• Acquire, qualify, and win new business through proactive prospecting and structured callout sessions.
• Retain and expand relationships within existing and dormant accounts.
• Farm accounts to identify and sell into whitespace opportunities.
• Generate, qualify, and follow up on customer quotes and opportunities.
• Drive cybersecurity and datacentre sales, meeting monthly/quarterly GP targets and KPIs.
• Conduct face-to-face meetings with new and prospective clients.
• Identify cross-selling opportunities and maintain accurate pipeline/forecasts.
• Build strong relationships with distribution and vendor partners.
• Collaborate with marketing on campaign initiatives.
• Continuously improve industry knowledge through personal training.

Requirements

• Minimum 2 years’ current experience in IT solutions/services sales to private sector clients.
• Proven success in acquiring new business and increasing spend in existing accounts.
• Strong knowledge of IT security, datacentre, networking, EUC, and HW/SW solutions.
• Confident phone skills, self-motivated, and target-driven.
• Strong negotiation, written, and verbal communication skills.
• Excellent telephone manner and ability to work effectively in a team.
• Ability to work from home efficiently without supervision.
• Experience in cybersecurity (e.g., penetration testing, DMARC), datacentre (e.g., Veeam backup), or EUC/HW/SW desirable.

Benefits

• Salary £40,000–£50,000 + uncapped commission.
• Full work-from-home setup provided.
• Ongoing professional sales training.
• 28 days annual leave + extra discretionary leave between Christmas and New Year.
• Paid volunteering days.

Interested? Please apply now or contact Steve Hill at Aztrum for further information.