TikTok Studio Account Manager

  • fulltime
  • London
  • gbp 32000.0 to 0.0 Annum

You'll develop and lead project delivery, manage budgets, conduct WIPs and manage internal and external resources. 

You will take project briefs and execute them using resources both internally and externally. You must use your expertise, solution-focussed thinking and proactivity to ensure these projects run smoothly from start to finish.

You’ll be required to support the Head Studio in writing proposals. You’ll take the lead on developing internal briefs for the team, run kick-off meetings, coordinate work-in-progress meetings and manage the delivery of work to the client.

This role has three key focuses: 

  • Client liaison and relationship building 

  • Coordinating teams and managing traffic 

  • Developing strategic (both analytical and creative)


Responsibilities:
 

  • Be the go-to liaison between clients and production for the tactical execution of all projects

  • Demonstrate your expert understanding of your client’s businesses including industry and competitors

  • Understand the different client types and tailor the client experience based on which type they are

  • Work hard to build trusted relationships with clients and deliver a first class client experience

  • Ensure that campaigns are delivered with outstanding quality, on time and on budget

  • Communicate client expectations clearly and communicate work back to the clients in a timely and effective manner

  • Organise regular review meetings through weekly, monthly, quarterly and project-end reviews.  Keep WIP documents up to date, prepare meeting agendas and contact reports

  • Throughout the creative process the Account Manager needs to ensure the creative teams are kept up to date with any changes or development in the brief/project, and able to debrief/brief teams effectively

  • Develop, lead and inspire junior staff

  • Source writers, designers, strategists, and production freelancers  to develop integrated, creative solutions when required

  • Source content creators and influencers that fit the creative brief to a tee, to produce best in class TikTok content when required

  • Support the Head of Studio through frequent communication and status updates on projects to help them run the business

  • Manage moderately sized jobs independently from brief to execution with little oversight from management

  • Manage timelines and budgets for all always on content and most additional projects

  • Production – Responsible for the day to day management of the production team, timings, budgets and providing regular updates to all involved

  • Delivery of final assets – Responsible for ensuring that all final assets are delivered on time and in budget, and ensuring all final checks on copy, imagery and usage rights are made

  • Actively seek opportunities to better service the client and bring additional business to the company

  • Effectively track all finances in regards to ad spend and production budget on the financial tracker and manage this in accordance to the overall client budget

  • Manage and update the overall marketing calendar for the client on a daily basis to ensure all campaigns are running and no work is missed

  • Ensure that the time that you do take is spent working on what is important, which may not always seem to match what is urgent.


Skills required:

  • A minimum of 1 year experience as Account Manager or Influencer/Creator Manager

  • An entrepreneurial attitude to seeking out opportunities 

  • Confident presenter and excellent client-facing communication skills

  • An excellent understanding of the social media industry and platforms

  • An excellent knowledge of Business manager and Twitter ads

  • A basic knowledge of TikTok Ads

  • Excellent verbal and written communication skills

  • Highly organised 

  • Excellent time management 

  • Able to prioritise workload requirements

  • An eye for detail and the ability to predict a client’s request before they’ve realised they need it

  • Able to manage and support a small team

  • Team Management
  • Video Production
  • Social Media
  • Account management
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