IT Support Analyst

  • fulltime
  • Warrington
  • GBP 20000.0 to 35000.0 Annum

IT Support Analyst

Warrington – Hybrid working with some client visits

Salary up to £35,000

The Opportunity

As a confident IT Support Analyst you will have the skills and know-how to offer support services to clients across Windows and Apple products. Your opportunity is to join a growing team in a dynamic and positive IT business with aspirations to continue to grow as a business.

The Company

As an Official Apple reseller – our client does much of their business within Education, in fact, they are within the top 3 in the world on the Education seller list. As Apple doesn’t sell into Education, this is a very lucrative business which you could become a real part of. This company is very well established for over 40 years and its staff have been there almost as long – showing how financially stable the business is. With a small core team, there is now room for an IT Support Analyst that can support their clients, predominantly in a Windows environment.

Your skills and experience

  • Modern network and infrastructure design
  • Experience deploying and managing Windows devices
  • Configuring and managing Windows VM servers
  • An active and agile learner with career ambition

Nice to have

  • Knowledge and experience proposing, building, and managing Linux based advanced storage and backup solutions
  • Integrating client and on-premises services with cloud service. i.e. Office 365, Google Workspace and Acronis

How you will deliver

  • Remotely support Apple and Windows clients
  • Support sales team in pre-sales process
  • Onsite support visits
  • Remote installs
  • Onsite installs
  • Ensure support tickets stay up to date
  • Work with manufacturers and 3rd party suppliers

The successful IT Support Analyst will play a pivotal role in the development and success of the company and can look forward to an exciting career journey with this exciting business.

To apply simply send your CV and we will review and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.