Customer Care Agent with German

  • fulltime
  • Barcelona
  • EUR 25000.0 to 0.0 Annum

Are you an ambitious, proactive individual ready to advance your career? Our client, a rapidly growing company in the corporate travel industry, is looking for motivated talent to join their team.

They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services. With strong growth and recognition in the market, they work with leading global brands.

If you're excited to contribute to a dynamic and forward-thinking company, we’d love to hear from you!


Key Languages:

  • Native or Full Professional Level of German
  • Full Professional Level of English


Main Responsibilities:

  • Provide assistance to business clients with their travel arrangements
  • Collaborate with external partners to handle booking-related problems
  • Aim to exceed customer expectations by delivering top-tier service in managing their requests and reservations
  • Apply company guidelines to solve issues, while thinking creatively when standard solutions aren’t enough
  • Take initiative to foresee and resolve potential problems before they arise
  • Keep up with product developments and feature rollouts to stay informed about new offerings


Core Skills/experience:

  • Experience in the corporate travel industry is a plus
  • Demonstrated ability to provide exceptional customer support
  • Strong organizational and prioritization skills
  • Empathetic and attentive to client needs
  • Quick learner and tech-savvy
  • Honest and trustworthy team player 
  • Passionate about travel!


What's on offer:

  • Competitive salary, including equity in the company
  • Private healthcare and gym allowance
  • Mental health support tool for well-being
  • Opportunities for exponential growth (trainings)


Our recruitment process?:

  • Step 1: Call with a Recruiter from Babel to get to know you
  • Step 2: Interview with the clients Recruiter
  • Step 3: Interview with the Customer Care Operations Manager and Team Lead 
Apply