Manager, IT Infrastructure
San Jose, CA

Opportunity Summary

A growing technology‑driven organization is seeking an experienced IT Infrastructure Manager to lead regional technology operations and serve as the primary strategic partner for all IT‑related needs across its U.S. teams. This role blends hands‑on technical leadership with long‑term planning, ensuring the reliability, security, and scalability of core systems that support daily business activity.

You will guide infrastructure initiatives, strengthen user productivity, and align local execution with global technology standards. This is an excellent opportunity for a leader who thrives in dynamic environments and enjoys building robust, secure, and business‑aligned IT ecosystems.

Key Responsibilities

• Shape and execute the regional IT roadmap, ensuring that technology investments support organizational growth, operational efficiency, and security standards.
• Partner closely with functional leaders—such as Sales, HR, Finance, and Operations—to deliver solutions that streamline workflows and improve cross‑department productivity.
• Oversee all aspects of office infrastructure, including network architecture, on‑site hardware, conferencing technologies, and system reliability.
• Manage administration of modern workplace platforms, including identity management, collaboration applications, and security configurations.
• Ensure dependable operation of data exchange and integration systems that support communication with external partners.
• Lead the procurement, deployment, and lifecycle management of IT equipment, devices, and software assets.
• Provide escalated technical guidance to users, fostering a high‑support, high‑performance IT environment.
• Maintain strong governance over cybersecurity practices, compliance controls, and risk‑mitigation efforts.
• Collaborate with global IT teams to synchronize local implementation with enterprise‑wide standards.

Preferred Qualifications & Experience

• Demonstrated success supporting or leading IT operations within a regional or multi‑site setting.
• Proven ability to partner with business stakeholders and translate requirements into effective technology solutions.
• Hands‑on experience managing network infrastructure, server‑room equipment, conferencing systems, and end‑user hardware.
• Background in managing data‑integration or EDI‑related systems.
• Experience administering cloud‑based business applications for HR, Finance, and go‑to‑market functions.
• Strong understanding of IT security principles, compliance frameworks, and risk‑management best practices.
• Exceptional communication skills with the ability to influence and drive adoption across diverse teams.
• Comfortable working in fast‑paced, rapidly evolving environments.
• Fluency in English and Mandarin required.
• Bachelor’s degree in Information Technology, Computer Science, or related discipline; 5+ years of experience in IT administration or infrastructure management.

What You’ll Get in Return

• Competitive pay and comprehensive health benefits
• Opportunities for career development and leadership growth
• A collaborative, innovative work environment
• Work‑life flexibility and support

Equal Opportunity Statement

This company is committed to fostering an inclusive and diverse workplace, prohibiting discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other legally protected status.