Senior IT Support Technician with French

  • fulltime
  • Sant Cugat del Vallès
  • EUR 48000.0 to 50000.0 Annum

Are you an experienced professional seeking the next step in your tech career journey? Do you thrive in dynamic, multicultural environments, eager to collaborate with a global team? If you possess a deep passion for technology coupled with strong communication abilities, we’d like to talk with you!

Our client is a leading multinational technology company renowned for its innovation in computing, printing, and digital imaging solutions. Established in 1939 they have consistently delivered cutting-edge products and services, catering to both individual consumers and businesses worldwide.

Key Languages:


  • Native level of French

  • Full professional level of English


Main Responsibilities:


  • Provide technical guidance and support for personal computing and printing products

  • Assist sales teams and address customer inquiries

  • Explain product benefits and regulations

  • Conduct training sessions for other departments on systems/ products and solutions

  • Manage technical issues and collaborate with various resources 

  • Maintain high-quality customer service and competence in technical skills


Core Skills/experience:


  • Bachelor's degree in a technical/engineering field or computer science; or equivalent experience

  • Minimum 5 years of work experience and knowledge in computer and printing technologies, including hardware, software, operating systems, and networking

  • Demonstrated proficiency in analytical thinking, organization, teamwork, troubleshooting, and problem-solving

  • Highly tech-savvy, with a strong desire to learn and the ability to work autonomously

  • Very good communication skills


What's on offer:


  • Flexible working hours

  • Hybrid work after Onboarding phase (2 days working from home)

  • Career growth plans and professional trainings within the company

  • Health and Life insurance

  • Product discounts 

  • Social benefits: Kindergarten Tickets, Transport Discount, Lunch at reduced prices at the canteen/ Ticket Restaurant vouchers, Sports Center (indoor and outdoor), Gaming Area

  • Regular team activities and events 


Our recruitment process?:


  • Step 1: Interview with one of our Recruiters to get to know you better

  • Step 2: Interview with our client’s HR team

  • Step 3: Technical interview 


Apply