We are currently recruiting a Telesales Executive (inbound) for a family owned luxury furniture retailer based at their Head Offices in central Birmingham. The retailer has a stable and secure history of being family owned and operated and is currently going through a fantastic period of growth. You would be joining an existing team and assisting customers with any queries whilst processing sales over the phone. 

The Role

• Engage with customers to find out all requirements and recommend relevant products to make a sale
• Maintain and develop relationships with existing customers in person and via telephone calls and emails
• Respond to incoming email and phone enquiries
• Ensure stock is managed effectively 
• Demonstrate and maintain exceptional customer service at all times 
• Work closely with colleagues from all areas of the business 

The ideal Telesales Executive (Hotline/Telesales) 

• Must have experience in furniture sales
• Be extremely personable and able to develop immediate customer rapport
• Be confident and highly motivated
• Be someone who is a high achiever with a proven track record of consistent sales performance.

The successful Telesales Executive can look forward to being part of an on-going growth plan within an award winning company that truly Rewards, Recognises & Invests in your career development, both financially and progressively.  Please note this role is full-time and based in our clients head office.

Basic c£19k plus initial guarantees and individual commission first year uncapped OTE £28-£32k